Work

Technical Support and Commissioning Engineer

Root Cause Analysis
OCPP 1.6
Commissioning
Validation testing design
3-Phase HV
Customer Relations
Project Management
Linux
Jira
Salesforce

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Role Summary

Conducted root cause failure investigations of high voltage three phase to DC systems through hands on hardware and remote software methods. Guided technicians in the field to conduct testing and maintenance procedures. Commissioning of chargers at the Port of Long Beach. Training and onboarding process of future technical support engineers. Italian Trulli

Commissioning

Assisted Chief Commissioning Engineer in commissioning DCFC chargers for commercial fleet at both the Port of Long Beach as well Bridgestone Test facility in Texas.

Process Improvement and Design

Prepared process documents pertaining to process improvements. Developed validation device with both hardware and firmware improving the commissioning process. Eliminated manual steps to validate chargers saving up to 30 minutes per charger per team of two commissioning engineers.